Shipping policy
SHIPPING & RETURNS
Shipping
Free local shipping on orders over S$200.
Delivery within Singapore: 2–5 business days.
International shipping is available. Rates are calculated at checkout based on destination.
Need your order sooner? Drop us a DM and we’ll do our best to help.
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Returns & Exchanges
We truly hope you love every piece you receive. As a small independent label producing in limited quantities, we aim to keep our return process fair while remaining sustainable in how we operate.
We accept returns within 7 days of receiving your order.
For change-of-mind returns (including colour preference, fit, or suitability), we offer:
• Exchange
• Store credit
Store credit will be issued once the item has been received and inspected.
Items must be:
• Unworn
• Unwashed
• In original condition
• With tags attached
• In original packaging
All discounted merchandise is final sale and not eligible for return, exchange, or refund.
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Refunds
Refunds to the original payment method are only provided if:
• An item is faulty
• You received an incorrect item
If you believe you have received a faulty item, please contact us within 3 days of delivery with clear photos so we can assist you as quickly as possible.
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Important Notes
As each Apostrophe piece is produced in small runs using considered fabrics, we are unable to offer refunds for change-of-mind purchases. This includes reasons such as:
• Colour not suiting
• Style preference
• Fit preference
We encourage customers to review product descriptions, measurements, and fabric notes carefully before purchasing.
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Return Shipping
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
We recommend using a tracked service, as we are not responsible for lost return parcels.